Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, date of birth, and mailing address
• Educational Information: Academic records, course preferences, educational qualifications, and test scores
• Identity Documents: Copies of government-issued IDs, photographs, and other verification documents
• Communication Data: Records of your communications with us, including emails, phone calls, and chat messages
• Payment Information: Billing details and transaction history (processed through secure third-party payment gateways)

2. How We Use Your Information

EduFy Global uses the collected information for the following purposes:

• To provide educational counseling and admission assistance services
• To communicate with you about our services, courses, and updates
• To process applications and facilitate admissions to educational institutions
• To personalize your experience and recommend suitable courses
• To improve our services and develop new offerings
• To comply with legal obligations and protect against fraud
• To send promotional materials and newsletters (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Educational Institutions: With universities and colleges for admission processing
• Service Providers: With trusted third-party vendors who assist in delivering our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Secure storage systems with backup and recovery procedures
• Employee training on data protection and privacy practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at privacy@edufyglobal.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website performance and functionality

You can control cookie settings through your browser preferences. Note that disabling cookies may limit certain website features.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, we will securely delete or anonymize your data.

8. Children's Privacy

While our services are primarily aimed at students of all ages, we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: